How to use this webcam test
- Press Start webcam test and allow camera access when prompted.
- Check the preview: it should be sharp, correctly exposed and moving smoothly.
- Look at the readout. The resolution and frame rate are what a video call would actually receive from this camera right now.
- If you have more than one camera, switch between them in the dropdown.
- Take a snapshot to inspect focus and lighting on a still frame.
The mirror toggle only flips the preview for your own comfort — it does not affect what other people see. Video apps mirror your self-view for the same reason, which is why text held up to the camera looks backwards to you but correct to everyone else.
My webcam is not working — what to check
1. Permission
A crossed-out camera icon in the address bar means access was blocked for this site. Click
it, choose Allow, and reload the page. In Chrome the full list lives under
Settings → Privacy and security → Site settings → Camera.
2. Another application is using the camera
Most webcams can only be opened by one application at a time. If a conferencing app is running in the background — even minimised to the system tray — the browser will get a "device in use" error. Quit it completely, then retry.
3. Operating system privacy switches
On Windows, open Settings → Privacy & security → Camera and make sure both
camera access and desktop app access are on. On macOS, check
System Settings → Privacy & Security → Camera and tick your browser. On
macOS the browser must be fully restarted after granting this permission.
4. Physical shutters and function keys
Many laptops ship with a sliding privacy shutter over the lens, and some have a keyboard shortcut — often Fn plus a camera icon key, or a dedicated switch on the side — that disables the camera at hardware level. If the browser reports no camera found at all, this switch is a common cause.
5. Drivers and external cameras
For a USB webcam, try a different port directly on the machine rather than through a hub or dock, which can run short of bandwidth when other devices are attached. If the camera does not appear in the dropdown, check Device Manager on Windows for a warning icon under Cameras or Imaging devices.
What good numbers look like
- Resolution — 1280×720 is the practical standard for video calls. 640×480 suggests an older or very basic camera, or an app limiting quality.
- Frame rate — 30 fps is normal. If it sits far below that, the camera is probably compensating for low light by lengthening exposure. Add light and the number usually climbs back up.
- Aspect ratio — 16:9 for most modern webcams, 4:3 on older models. A stretched-looking picture usually means an app is forcing the wrong ratio, not a camera fault.